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In this episode of the Marketing Boost Solutions, Captain Marco interviews Young Han, an expert in operations and service businesses who has coached dozens of businesses to success. Young shares his insights on the importance of mindset shifts, strategic planning, and embracing technology and automation in business. Young Han’s enlightenment is valuable in personal growth and celebrating business milestones.
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Find out more about Young Han below:
Websites: /
Youtube: w
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Timestamps:
Service Businesses [00:08:09] Young Han explains the difference between service businesses and venture-backed businesses, and how he helps service businesses grow.
Coaching a Friend [00:09:39] Young Han shares how he accidentally started coaching a friend’s service business, and how he helped her double her revenue within a year.
Testing the System [00:12:19] Young Han talks about how he developed a system to help service businesses grow, and how he tested it on his own pool service company, which generated a million dollars in annual revenue within 10 months.
Owner’s Club [00:13:57] Young Han talks about the creation of Owner’s Club, a system to help service businesses grow, and how he tested it with a small group of owners.
Programmatic Mindset [00:17:35] Young Han discusses the importance of having a programmatic mindset in business, including being less emotional and more focused on testing and failing rapidly.
Customer Projection [00:19:24] Young Han explains how some business owners project themselves onto their customers and the importance of avoiding this mindset.
Three Mindset Shifts [00:20:04] The guest talks about three mindset shifts that business owners need to make to be successful.
The value of networking [00:31:44] Captain Marco and Young Han discuss the importance of networking and how it can lead to growth and success in business.
Automation Booster Services [00:40:41] Captain Marco shares the services offered by Automation Booster, including their own CRM system and marketing automation tools.
Incentives for Business Growth [00:44:22] Captain Marco discusses the use of incentives, such as travel rewards, to boost business growth and increase revenue.
Rewarding business successes [00:55:08] Young Han shares his belief in celebrating milestones and putting markers on them, such as hitting 250 routes in her business. He also recommends using 5% of cash flow for engagement or incentives without risking the business.
Conclusion of podcast episode [00:57:04]