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The pandemic has upended the way people buy—online retail has soared as high-street shops and malls close. Brands are now racing to exploit one of the most important weapons in the battle for buyers: their customers’ data.
Read our special report on the future of shopping here: 2
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Listen to “Money Talks” weekly podcast on markets, the economy and business: r
How online sales are affecting supermarket profits: E
Are brands turning their backs on Amazon? Q
How Chinese e-commerce is evolving: A
Can physical stores adapt to the pace of e-commerce? X
Why are warehouses becoming hot property? t
Is e-commerce competition rising?
Has the “death of the supermarket” been exaggerated? b
The new rules of competition in the technology industry U